Frequently Asked Questions
Do you have a question about our products or services?
We have prepared a list of frequently asked questions.
For any additional information, do not hesitate to contact us.
We pride ourselves on our selection of high quality glass bottles which is one of the most comprehensive in North America. Our classic, modern and trendy models opens up a world of possibilities.
We service all beverage segments: from beer and cider to wine, spirits, kombucha, as well as a wide range of specialty drinks, alcoholic or not, and the food segment.
Our team of professionals is dedicated to providing an exceptionnal service that will adapt to your needs. A winning formula for a partnership of continuous growth.
We are a distributor of high quality glass bottles. With a selection of over 100 products, we service more than 4000 customers all across North America and abroad.
If you are not yet a customer, you can find the bottle you are looking for by clicking on our catalog. When your bottle is selected, all you have to do is "request a quote" and answer a few questions. These are used to design a proposal that adequately meets your needs. One of our experts will contact you shortly thereafter.
Yes, you need to open an account to place an order. This step will be done when you have identified the bottle you need and you have validated the quote that our experts will have prepared for you.
We strongly encourage you to provide a forecast of your needs on an annual basis. It does not constitute a formal commitment, but is a valuable indicator of your needs going forward. We do not require a contract.
Most of our products are available fast from stock. An order will generally be ready for delivery a few days after its confirmation. For personalized items, the delivery time may vary from a few weeks to a few months. For more details, please contact us.
The minimum quantity is one pallet. Although most items are stored in high volume, your annual forecast is important in order for us to meet your needs adequately.
You can order in bulk or in cases. When you make a quote, let us know what you need. The number of bottles per pallet varies depending on the selection. The same goes for the number of cases on a pallet and the number of bottles per case. You can find this information on the spec sheet of each bottle.
The bottles are ready to use but it is highly recommended that they be rinsed before filling.
Each glass bottle manufactured by our various suppliers is made from natural and sustainable raw materials including: recycled glass, limestone, sodium carbonate and silica sand. Glass is infinitely recyclable without loss of quality or purity.
Caps and closures are sold separately.
It depends on the size of your order, as well as your location. If you would like us to handle transportation, we will provide you with the shipping cost as part of your order confirmation. You can also take care of the shipping in which case we will provide all the information and documents required for booking your transport.
Tailgates and other services are important to ensure a safe delivery. When completing the quote request, be sure to answer the questions regarding shipping details. Your answers will help us determine the services required and allow us to provide you with an optimal shipping quote.
Let us know what you need and we will help you realize your project. Click here for more details
We do not offer those services directly, however we can recommend trusted bottle decorators and label suppliers.
Our catalog contains over 100 different models of bottles for beer, cider, wine, spirits, kombucha and a large selection of specialized beverages, alcoholic or not, and for the food segment.
If you can't find the product in our catalog please send us a short description and we will help you realize your project.
All transactions are governed by our terms and conditions.